Help Desk | Telephone | Chat
We make tech support simple and effective
Essentials provides trusted, professional help and technical support directly to end users. When the end user needs help, we can support them any time of day, any day of the week.
Save time and money.
Rely on our expertise to handle day-in and day-out technical support functions. By letting our team take on the day-in, day-out needs, you can take on the strategic tasks. The efficiencies gained can easily translate into more business and more revenue.
Friendly, reliable support.
Our dedicated professionals provide prompt and efficient responses while managing a high volume of customer calls. Your customers will appreciate a single-point connection for all inquiries.
Scalable services.
We offer expanded support as your business grows. Add telephone, chat, help desk assistance, and automation as needed.
Efficient teamwork.
Our team can help your team with updated service protocols, practices, and guidelines. We can even assist with onboarding and offboarding and other internal support tasks.
essential insight :: a customer perspective
“We are extremely pleased with the exceptional support and services provided by Essentials. Their dedication to ensuring the seamless operation of our technology infrastructure has been invaluable to our business. Their prompt resolution of any IT issues that arise has allowed us to maintain uninterrupted productivity and efficiency.
Essentials has also proven their expertise in implementing and monitoring top-notch security measures, safeguarding our systems against potential threats. Their proactive approach to managing SOC audits has played a crucial role in keeping us compliant with industry regulations, providing us with peace of mind.
In short, Essentials has become an integral partner in our technology ecosystem, delivering reliable and professional services that have significantly contributed to the success and security of our organization. We wholeheartedly recommend them to any company seeking expert IT support and solutions.”
—Hal Miller, Nestor Solutions